Leading provider of IP Telephony, Local, Long Distance, High Speed Internet and private label carrier solutions. Excellent customer service and extreme cost savings
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Contact

1.866.976.7625

 On Demand Support  
 Additional Revenue Streams    

The Easiest Way To Increase Your Bottom Line and Satisfy Your Subscribers At the Same Time!

  • Monthly Recurring Revenue
  • Flexible Subscription Plans
  • Pay-per-incident Plan
  • Branded
  • Value Added Service

Value added services are key to driving new revenues for broadband providers, according to a Jupiter Research report.  Customers also show a willingness to pay for those services, the report added.  Broadband use has been growing at a torrid pace for the past few years and is expected to continue to do so for at least five more.  Jupiter Research has forecast that the U.S. home broadband user base will be 108 million people by 2009, double the 55 million it counted in 2004. 

However, that growth also means increased competition and decrease average revenue among broadband service providers (BSPs).  In a recent Jupiter Research report titled, "Merchandising Value-Added Services", analyst Joe Laszlo detailed how value added services may be able to fill providers' revenue gaps.  

Internetnews.com
February 18,2005

Gateway CSI's On Demand Enhanced Support gives Providers an additional revenue stream and competitive advantage.  With a branded enhanced support solution, you can offer your subscribers convenient and affordable PC support for hundreds of hardware and software applications.  Our flexible partner plans allow you to choose the On Demand package that fits your company's product and service portfolio.  Whether you are looking to offer a pay-per-use solution or an affordable subscription plan that will provide residual income to your revenue stream, we have a plan that will work for you.  The average ISP profit is $5.00 per call! 

 

 

On Demand Enhanced Support Services

Support on over 150 services, including: 

  • How to install internal peripherals
  • How to install / upgrade operating systems
  • How to install / upgrade additional memory
  • How to resolve resource conflicts
  • Installation and configuration of Internet access with customer's ISP
  • Installation and configuration of Windows or AOL Instant Messaging
  • How to set-up / modify / configure Windows Operating system (Windows 98 and later)
  • How to activate Windows XP Home and Professional and MS Vista
  • How to restore Windows operating system to full functionality
  • How Back-up and restore data using Windows Back-up software
  • Installation and setup
  • How to connect a new Digital Music device to the PC and ensure it is working properly
  • Firmware update instructions
  • How to download music from the web to the PC
  • How to transfer music from the PC to the MP3 player or Jukebox/iPod
  • How to burn to a CD
  • Installation and setup of wireless routers
  • Basic configuration to enable one PC to connect to the router
  • How to install a new wireless router / access point to network
  • How to install additional wired and wireless PCs (devices) on the network (HD, Print Server)
  • Enabling wireless security (WEP, WPA, etc.)
  • Enabling and configuring Internet access through router
  • Wireless device lights turn on
  • Ping and IP Config to verify router connectivity

    Gateway Communications Services, Inc.
    220 Log Canoe Circle
    Suite H
    Stevensville, MD 21666

    Phone: 866.976.7625
    Email: info@gatewaycsi.com

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